Richard L. Wyckoff, President and CEO
Executive Officer of USA, North America’s Security Solutions Leader. Richard has over 30 years of leadership and management experience, including roles as Group President, Division President, and Chief Customer Officer. He has worked in both public and private companies principally within the B2B, business service, facilities management, outsourcing, and distribution segments.
In his leadership and executive management roles, Richard has a proven track record of business success that has been achieved by building great teams and having a passion for working closely with clients to deliver outstanding customer service.
Richard has successfully managed acquisitions, divestitures, strategic planning, and business planning. He has implemented state-of-the-art information technology platforms and reengineered key quality business improvement processes.
Richard has been a member of the Young Presidents Organization for the past 25 years. He earned a Bachelor of Science degree in Business Administration with a concentration in Marketing from Boston University and a Master of Business Administration degree in General Management from the Harvard Business School, graduating with High Distinction as a Baker Scholar.