Branch 172, Jacksonville, FL
Security personnel are often looked upon to protect life and property from external threats. Would-be thieves, vandals, or saboteurs can combine with natural forces such as catastrophic weather events or man-made mishaps like accidental fires to challenge those charged with maintaining security. To ensure our clients have the best outcomes, our Security Officers are trained in situational awareness and are able to determine when an unexpected internal threat is imminent.
On August 8, Jacksonville Port Authority Post Manager James Williams encountered a terminal operations manager and a longshorewoman having a verbal altercation. As the woman escalated the feud and her tension grew, Williams contacted the local sheriff’s office and emergency medical responders.
“Through his unselfish act and by placing himself into harm’s way, U.S. Security Associates’ Captain James Williams went above and beyond his duty.”
Williams sensed that woman in her emotional state might pose a danger to herself and innocent bystanders. As the situation escalated, the woman began to rant about throwing herself into the St. Johns River and drowning herself.
Suddenly, she rushed toward the edge of the pier. Responding without hesitation, Williams stepped into her path, impeding her progress and stopping her from leaping to the swift water below. Williams was able to calm the woman and he remained with her until medical help arrived.
Upon arrival, police and medical responders determined that the woman was a danger to herself and took her into protective custody for evaluation.
Jacksonville Port Authority Public Safety Manager John Schnippert credited Williams with preventing a tragedy.
“Through his unselfish act and by placing himself into harm’s way, U.S. Security Associates’ Captain James Williams went above and beyond his duty,” Schnippert said.