U.S. Security Associates (USA) has developed an expertise in Air Services security that makes us uniquely qualified to handle your supply chain asset protection needs.

We currently provide security services to:

By combining the right people, processes and technology, we have developed a system of checks and balances, oversight, accountability and verification of reliability that ensures security is not compromised. As a result of this expertise, some of the busiest and most important airports in the country have selected USA as their provider of choice for protection of their air services operations.

Our services include:

Superior Service and Support

As a security provider, we recognize that security throughout the airline services industry is paramount to the overall security of our country. We provide unparalleled training to all of our officers and we are determined to provide our clients with the best-trained people in the security industry.

Training
We have made and will continue to make significant investments in such key assets as the USA Security Academy, our state-of-the-art training school, and proprietary programs such as The Daily Trainer, which keeps our officers updated daily on important site-specific topics. Our award-winning training programs have been recognized as among the best in the world by the American Society of Training & Development (ASTD). We have also been designated a Top 125 training company by Training Magazine.

Innovative Technology Solutions
We continually seek ways to improve the client experience using innovative technology solutions. This technology - much of which is patented - encompasses both traditional and nontraditional solutions and enhancements that help our clients operate more efficiently. It helps us detect problems early and communicate immediately through the Internet to all responsible managers.

We use these tools in ways to more effectively manage security officer tours, gate management, visitor tracking and processing, and reporting associated with all aspects of security management and spending.

Other Features

One point of contact
The manager has the authority to handle the entire transition planning process, personally dispatch special services, coordinate billing accuracy, and standardize quality control and processes across the enterprise.

24/7 client relationship management solutions
An ISO-certified process ensures prompt, corrective action for any service or operational issues. We will be on the job 24/7 from the day we begin servicing your account, and we will work to resolve any issues until they are completed to your satisfaction.

Effective transition planning
We treat transitions as the critical first impression of a new business relationship and leave nothing to chance. Our site- specific plan has been perfected in hundreds of transitions, ensuring that each element of the transition plan is accomplished on time and in proper priority.

ISO 9001:2008 & SAFETY Act certified
As the first security services company to be certified ISO 9001:2000 nationwide, we have a process in place that is being followed exactly the same in every location. Additionally, our certification by the Department of Homeland Security under the SAFETY Act puts us in the exclusive company of only a few national companies to have earned this certification.

Enterprise-wide visibility & accountability
View information online in real-time. Utilizing Internet- based tools, clients can oversee service quality, reduce incidents and costs, and audit background screening and licensing compliance. Clients can track actual costs against budgets by site or for the entire enterprise as well as view trends in satisfaction, which are keyed to biannual electronic surveys.

Some Clients We Serve

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