Preparing to Go to the Hospital
- Know your personal and family medical history, such as conditions you've been treated for, medications you are currently taking, allergies, and family illness history. Keep a copy of this medical history in a safe and easily accessible location. Doctors need accurate information about your previous and existing conditions in order to deliver proper care.
- If you have a serious condition such as hemophilia or diabetes, wear a medical ID bracelet.
- If you know you will be making a trip to the hospital, and especially if you will be there for an extended period of time, be sure to pack all medications. Make a list of all prescription and non-prescription medications that you have brought as well as the reason you take them, and give this to your attending doctor or nurse.
In the Hospital
- Bring a trusted family member or friend with you any time you are admitted to the hospital for treatment. His or her presence can reduce your stress by helping you remember any instructions given by medical staff and answer any questions doctors might have.
- Pay attention to diagnoses, explanations of medical procedures, and directions for any medications given. This information can be overwhelming, but it is often vital to the patient's continued well-being. Take notes and ask questions until you have a complete understanding.
- Express any concerns that you have to hospital staff. Doctors, nurses, and orderlies are there to help you or your loved one heal and make your stay at the hospital as comfortable as possible.
- Wash your hands often, especially before eating. Don't hesitate to ask medical professionals to wash their hands before examining you if you feel uncomfortable.
- Report any suspicious activity you notice to hospital security staff immediately.
Visiting the Hospital
- Call before visiting a friend or family member in the hospital. Confirm visiting hours and verify that the doctor's recommendations allow visitors.
- Be mindful of others' privacy, and keep the noise to a minimum if the patient you are visiting is in a shared room.
- Never visit a hospital if you have a flu, cold, or any other type of contagious illness. Exposing patients to any contagious illnesses can seriously risk their health and could worsen your condition.
About U.S. Security Associates
U.S. Security Associates (USA) is one of North America's largest security companies, with 160 locally-responsive offices providing premier national security services and global consulting and investigations to customers in a range of industries. Recognized for world class customer service, leading-edge technology, and an enterprise approach to risk management, USA offers optimized security solutions to meet specific customer needs. USA is committed to building quality security and risk management programs that are Safe. Secure. Friendly.® The Securing Knowledge series is part of the extensive and growing library of reference and training tools that contribute to USA's award-winning customer service and benchmark security programs. USA's investment in training and development resources is reflected not only by BEST Awards from the American Society for Training & Development, consistent ranking on the Training magazine Top 125, and technology-driven quality management system, but also by the company's leadership team, security officers, and service excellence on a daily basis.