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Crisis Response:
Is Your Organization Prepared?

It isn’t enough to just have a plan B. With the evolving threats facing our modern world and touching the familiar corners of our lives, the concern has shifted from if a catastrophic event will happen to when it will happen. We now have to account for the reality of the unimaginable and the improbable actually occurring. Not only do you need a “Plan B”, but also contingencies for X, Y, and Z, and even Q.

Below is our checklist to gauge your organization’s preparedness for a crisis event.

Crisis Checklist: Is your organization prepared for the following threats?  

  • Natural Hazards
  • Terrorism
  • Workplace Violence
  • Power Outages
  • Fire
  • Explosions
  • Chemical Release
  • Cyber Security Threats and Data Breaches
  • Litigation
  • Negative PR, Unsolicited Media Attention or Scandal

Crisis Planning: Things you assume will always be there may not always be there. What is your organization’s plan to deal with the following scenarios?

  • A complete loss of power with no estimate for restoration. Could be an hour, could be a day, could be several days
  • No way to communicate—the internet is down, phones are down, cell service is suspended
  • Emergency loans are not available and there is no immediate cash flow
  • Travel is compromised -air travel, the subway, or the highway is shut down
  • Your shelter-in-place extends beyond a few hours, food and water sources are running low and there is no plumbing or electricity
  • Your people are critically injured and emergency responders are unable to reach you

Not having a plan for contingencies is a dangerous weakness in any organization’s infrastructure. Developing and having in place a sound Crisis Management & Communication Program not only makes people safe, it can provide them with a feeling of safety. For business resilience, it is critical for organizations to have not only a Crisis Management Plan in place, but also create Emergency Response Plans and Business Continuity Plans for a complete suite of protection against extraordinary contingencies. Establishing a holistic security program prepares you and your organization to respond, not just react, to the chaos of a crisis.

Know where your vulnerabilities lie and put a Crisis Management Program in place before you’re caught in the chaos of an emergency situation and don’t know what to do.

About U.S. Security Associates

U.S. Security Associates (USA) is one of North America's largest security companies, with 160 locally-responsive offices providing premier national security services and global consulting and investigations to customers in a range of industries. Recognized for world class customer service, leading-edge technology, and an enterprise approach to risk management, USA offers optimized security solutions to meet specific customer needs. USA is committed to building quality security and risk management programs that are Safe. Secure. Friendly.® The Securing Knowledge series is part of the extensive and growing library of reference and training tools that contribute to USA's award-winning customer service and benchmark security programs. USA's investment in training and development resources is reflected not only by BEST Awards from the American Society for Training & Development, consistent ranking on the Training magazine Top 125, and technology-driven quality management system, but also by the company's leadership team, security officers, and service excellence on a daily basis.

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