Resources and Guides - Securing Knowledge
Americans have access to emergency assistance at the push of three buttons, with 9-1-1 operators ready to help. The 9-1-1 hotline is literally a lifeline to those in crisis; unnecessary calls and poor communication can hamper efforts to dispatch help to victims in need. Follow these tips to decide if a call to 9-1-1 is warranted, and if so, to get help fast.
Call 9-1-1 only when an emergency requires immediate professional attention. Consider these questions before you dial:
If the answer to any of these questions is “yes,” call 9-1-1 immediately.
Once you dial 9-1-1, stay calm and coherent, and follow these steps to ensure that help arrives as quickly as possible.
Be prepared to follow directions. 9-1-1 operators are trained in directing callers to perform the Heimlich maneuver and CPR.
Teach children when it is appropriate to call 9-1-1. Have them practice making an emergency call to your phone, so that they know what to do in an emergency.
U.S. Security Associates (USA) is one of North America's largest security companies, with 160 locally-responsive offices providing premier national security services and global consulting and investigations to customers in a range of industries. Recognized for world class customer service, leading-edge technology, and an enterprise approach to risk management, USA offers optimized security solutions to meet specific customer needs. USA is committed to building quality security and risk management programs that are Safe. Secure. Friendly.® The Securing Knowledge series is part of the extensive and growing library of reference and training tools that contribute to USA's award-winning customer service and benchmark security programs. USA's investment in training and development resources is reflected not only by BEST Awards from the American Society for Training & Development, consistent ranking on the Training magazine Top 125, and technology-driven quality management system, but also by the company's leadership team, security officers, and service excellence on a daily basis.