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Case Study - Measure of Success

USA Combines Manpower with Technology to Reduce Cost at NYC University

The Customer

U.S. Security Associates provides contract security services to a large university campus in New York City.

The Challenge

The university was faced with the need to reduce cost while maintaining the safety and security posture of the nine-building campus. Although cost reduction measures were imperative, they needed to be conducted with minimal impact or inconvenience to the client's employees and students, while also alleviating any parental concerns.

The client's security director requested a site survey, analysis of staffing and report from U.S. Security Associates (USA), to suggest possible cost saving and value added initiatives.

Our Solution

Our experienced account management team conducted a detailed site analysis, evaluating physical security coverage and security equipment resources relative to security processes and the campus risk profile. Through this thorough assessment, we determined that the client could:

  • Reduce the hours worked by the ID card attendant during off-peak periods
  • Eliminate full-time coverage of a security officer position dedicated to one particular site and replace the dedicated officer with a shared patrol service position
  • Eliminate coverage hours of several security officer posts and replace the security officers with card access and turnstiles

Count On USA For Results

Our cost saving initiative resulted in a reduction of 404 weekly uniformed security service hours (9% of total 4,414 hours at site) for annualized client savings of $325,624. After installation of two card access systems and two turnstiles, total annual savings equaled $316,824 / year. This cost-effective combination of manpower and security technology allowed the customer to meet budget requirements without any negative impact to security on campus.

Why Choose U.S. Security Associates?

Our vision is to be the best security company in the United States using a unique formula of service and technology to achieve our mission of delivering excellence and value to our customers.

U.S. Security Associates operates under the belief that security is not a commodity, but an essential part of our clients' enterprise objectives, and we work with our clients to provide holistic solutions that mitigate risk. Our focus is not on increased man-hours, but on increased value to our clients through integrated services and an enterprise security approach.

U.S. Security Associates is an experienced, accountable, industry-leading full service provider of contract security services, consulting and investigations, and executive protection services. Our holistic approach integrates strategy, people, technology, and process for effective protection of personal and physical assets around the world.

Key Benefits

  • Focus on customer relationships, value and quality

  • Leading-edge security management technology that optimizes services and enforces accountability

  • Responsive and accountable management team

  • Proven professional training -ranked one of the world's 30 best training and development companies by ATD and listed as a Training magazine Top 125 training company for the eighth consecutive year

  • Formal quality management system that ensures preventative and corrective action processes

About U.S. Security Associates

U.S. Security Associates (USA) is the market-leading, wholly-owned American, full-service safety and security solutions provider. With over 160 locally-responsive offices, international locations and over 50,000 dedicated professionals, they offer the most complete array of physical security, remote surveillance, and global consulting and investigations to ensure better outcomes for thousands of clients and a range of industries. Innovative applications of leading-edge, proprietary technology enable USA to rank annually among the world's best training companies, sustain the highest standards of quality, and underscore world-class customer service with unparalleled accountability. USA's rise as one of the largest innovative security solutions leaders is a natural byproduct of these differentiators and enables the company to provide the most Safe. Secure. Friendly.® environments for people, assets, and brands. For more information, visit www.ussecurityassociates.com.

For more information please contact:

Natalie Fischer, Marketing Manager
Phone: 770.643.7782
Email: nfischer@ussecurityassociates.com

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