Case Study - Measure of Success
Through U.S. Security Associates' (USA) advanced Tour Positive® technology, well-known distributors and manufacturers of chemical, material, and temperature-controlled goods are offered peace of mind through automated and accurate updates from secure devices.
Retail and supply chain customers depend on technological development for the safe storage and delivery of perishable and volatile products. But temperature-controlled machinery and storage devices are always subject to malfunction, and mechanical failure can result in crippling loss of goods or dangerous chemical leaks. Reliance on manual checks risks human error and increases the amount of costly labor needed, and written instructions and checklists for machinery are unreliable in the face of unexpected breakdowns or technical glitches.
Using Tour Positive®, we were able to offer our customers security solutions for more effective monitoring of mechanical system compliance and security coverage. In each case, we completed a full assessment of the customer's security needs and leveraged our innovative and customizable technology development with our trusted service professionals. Our security workforce at these sites was outfitted with top-of-the-line Tour Positive® devices and trained on equipment function, monitoring processes and expectations as part of site-specific post orders.
While at the client site, USA officers scan strategically placed barcodes with the Tour Positive® device, which then sends updates to our 24/7 command center. Clients can add any equipment to the officer's tour circuit, enabling real-time updates on equipment readings, such as freezer or gauge readings. The system offers proprietary web access to real-time tour data, immediate alerts for unusual readings or officer inactivity, and instant supervisor dispatch for any alerts generated.
For each customer, we optimized security technology, using reliable Tour Positive® system to ensure accuracy while reducing manpower and cost, thus adding value to the program without sacrificing security.
USA was able to effectively use the Tour Positive® technology to supplement our uniformed security services for clients in a variety of industries:
Our vision is to be the best security company in the United States using a unique formula of service and technology to achieve our mission of delivering excellence and value to our customers.
U.S. Security Associates operates under the belief that security is not a commodity, but an essential part of our clients' enterprise objectives, and we work with our clients to provide holistic solutions that mitigate risk. Our focus is not on increased man-hours, but on increased value to our clients through integrated services and an enterprise security approach.
U.S. Security Associates is an experienced, accountable, industry-leading full service provider of contract security services, consulting and investigations, and executive protection services. Our approach to security solutions integrates strategy, people, technology, and process for effective protection of personal and physical assets around the world.
U.S. Security Associates (USA) is the market-leading, wholly-owned American, full-service safety and security solutions provider. With over 160 locally-responsive offices, international locations and over 50,000 dedicated professionals, they offer the most complete array of physical security, remote surveillance, and global consulting and investigations to ensure better outcomes for thousands of clients and a range of industries. Innovative applications of leading-edge, proprietary technology enable USA to rank annually among the world's best training companies, sustain the highest standards of quality, and underscore world-class customer service with unparalleled accountability. USA's rise as one of the largest innovative security solutions leaders is a natural byproduct of these differentiators and enables the company to provide the most Safe. Secure. Friendly.® environments for people, assets, and brands. For more information, visit www.ussecurityassociates.com.
Natalie Fischer, Marketing Manager