U.S. Security Associates works closely with government clients to create customized security programs that focus on diligent protection, contingency planning, and enhanced customer service.
U.S. Security Associates (USA) has decades of contract security service experience with city, county, state, and federal agencies. We provide armed and unarmed security officers as well as officers who meet various government standards and certification requirements.
We also serve many clients in the public service sector with similar risks and needs, including energy and utility clients, business improvement districts, transportation and aviation providers, and healthcare institutions. For these clients and many others — tourist attractions, national retail chains, and more — our officers must interact extensively with the general public, balancing complex security protocols with positive public relations.
In addition to protecting property and assets, we focus on helping these clients identify and reduce threats, achieve reductions in overall security services expenditures, realize return on investment, and relieve the burden of security management from division administrators. Our officers routinely act as customer service ambassadors for those government and public service entities that have close contact with the public.
A selective hiring process, rigorous background checks, and comprehensive training programs ensure that our security officers meet the highest standards of the industry. With a curriculum including customer service, public relations, emergency response, fire protection and life safety, command center operations, facility systems, and a range of security disciplines, security officers are extensively trained to excel both as security professionals and as customer service specialists in high-threat and high-profile environments.
Following is a sampling of services provided for government clients and others with similar security profiles:
Our licensing, certification, and clearance program is designed to meet the specific needs of each of our customers. At a minimum, we license and certify officers to the state licensing standards and regulatory requirements of each service location, and we have the ability to meet various government standards, including Transportation Worker Identification Credential (TWIC), Department of Defense (DoD) clearance, and others.
U.S. Security Associates (USA) is one of North America's largest security companies, with 160 locally-responsive offices providing premier national security services and global consulting and investigations to customers in a range of industries. Recognized for world class customer service, leading-edge technology, and an enterprise approach to risk management, USA offers optimized security solutions to meet specific customer needs. USA is committed to building quality security and risk management programs that are Safe. Secure. Friendly.®. USA’s investment in a culture of excellence is reflected not only by BEST Awards from the American Society for Training & Development, consistent ranking on the Training magazine Top 125, and technology-driven quality management system, but also by the award-winning customer service delivered by the company’s leadership team and security officers on a daily basis.
"I have and will in the future recommend U.S. Security Associates when a company is looking to have the very best that this industry has to offer."
— High-Tech Manufacturing Co.